Our IPTV streams use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels.
Most of the elements of IP networks are the control of quality service. We always maintain the desired level of performance
No, you can’t. Multi-connecting on 1 account can block your username and IP address. However, you can purchase an extra connection for an additional fee.
Reboot your STB Box and Login again. If error persist, contact our office.
Use the MENU button on your remote control (the top middle button with 3 dashes) to get to the Android Settings menu. Scroll down to Date and Time settings and ensure your date and time are accurate. If they are not please manually adjust. Then restart your device.
Your STB (set-top box) has not detected any network connection.
For ethernet or Fibre-based connectivity:
Click on Android Settings Menu.
Click on Ethernetand ensure it is set to On.
If your network uses DHCP then skip to Step 5.
If your network requires Static IP addressing then enter the designated parameters.
Use the RETURN button on the remote control to go back to the error screen.
Wait for at least 10 seconds then click on Retry Loading App.
For Wi-Fi-based connectivity:
Click on Android Settings Menu.
Select Wi-Fi.
Search for your preferred Wi-Fi ID and select.
Enter your Wi-Fi password.
Use the RETURN button on the remote control to go back to the error screen.
Wait for at least 10 seconds then click on Retry Loading App.
1. Press the UP button on the circular section of the remote control unit (RCU).
2. Press the OK button to pop up the on-screen keyboard.
3. Use the DOWN button on the RCU to navigate to the bottom-left of the keyboard and press OK. This will reveal the numeric panel.
4. Enter your numeric User ID.
5. Press the RETURN button which is right below the DOWN button. This will hide the pop-up on-screen keyboard.
6. Press the DOWN button once to access the Password input bar.
7. Repeat Steps 3-5.
8. Press the DOWN button once to activate the SUBMIT button, then press OK.”
1. Connect a LAN cable to the Set top box (STB) and the other end to LAN port 3
2. Connect your HDMI cable to the STB and to your TV
3. Then Power both devices ON and your LGC IPTV should be up (make sure power cable is connected to mains)
It is essential you have an internet before you can use our box. Our services are internet based. Please contact your local internet provider.
Yes, you can contact sales office or any of our agent to make changes to your plan, including adding channels and theme packs.
It is essential you have an internet before you can use our box. Our services are internet based. Please contact your local internet provider.
1. Connect a LAN cable to the Set top box (STB) and the other end to LAN port 3
2. Connect your HDMI cable to the STB and to your TV
3. Then Power both devices ON and your LGC IPTV should be up (make sure power cable is connected to mains)
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